Privacy Policy

Last updated: June 13, 2025

1. Introduction

NovaLedger ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data: Name, email address, phone number, and other contact details you provide when filling out forms on our website.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
Cookies: We use cookies to enhance your experience on our website. For more information, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information to improve our services
To monitor the usage of our services
To detect, prevent, and address technical issues

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Object to processing of your personal information
Request restriction of processing of your personal information
Request transfer of your personal information
Withdraw consent where we rely on consent to process your personal information

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: +27 (87) 270-8368
By mail: 45 Kloof Street, Gardens, Cape Town, 8001, South Africa